844-216-2947




Wilshire Appliance & Refrigeration

Privacy Policy


Last Updated: 02/25/2025

Introduction

Thank you for choosing our appliance repair services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

When you schedule a service or contact us, we may collect personal information, including but not limited to:

  • Name
  • Address
  • Phone number
  • Email address
  • Service location details
  • Appliance information
  • Service history
  • Payment information

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our website, such as:

  • Browser type
  • IP address
  • Operating system
  • Referring URLs
  • Access times
  • Pages visited

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Schedule and conduct appliance repairs
  • Process and complete transactions
  • Send service confirmations and appointment reminders
  • Respond to your inquiries and customer service requests
  • Send you technical notices and updates
  • Improve our website functionality and user experience
  • Develop and improve our services

Information Storage and Security

We implement reasonable security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Cookies

Our website may use “cookies” to enhance user experience. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
  • If required by law, such as to comply with a subpoena, legal proceedings, or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to update or correct inaccurate information
  • The right to request deletion of your data (subject to any legal obligations we may have)
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Wilshire-Refrigeration
18375 Ventura Blvd, 536
Tarzana, CA 91356
844-216-2947
[email protected]